What is KYC?

 

KYC stands for Know Your Customer, and it is a data collection process that allows us to understand and verify your business. Completing the KYC will allow you to unlock all the features on the OurPass Merchant Portal, so you can begin using Ourpass in its entirety!


Why is it necessary? 


Merchants who want to use OurPass have to be KYC verified before they can access the full range of our products and services. KYC procedures help prevent identity theft, money laundering, financial fraud, terrorism financing, and other financial crimes.


Here’s how to complete your KYC


There are 2 types of KYC: For Individual Businesses and For Companies. 

]Click on "Verify Account" or visit the Compliance section after Login to Get Started. Follow the process below depending on the type of Merchant you are:


Individual Businesses

Step 1: Verify your Phone Number using the OTP received to your SMS.


Step 2: Verify your Identity using any one of the verification options provided.


Step 3: Verify Your Business Address by uploading your address proof document.


Volia! Your Merchant Individual Account is verified!


Companies

Step 1: Verify your Phone Number using the OTP received to your SMS.


Step 2: Verify your Identity using any one of the verification options provided.


Step 3: Verify Your Business Address by uploading your address proof document.


Step 4: Verify your Company by uploading your CAC and other stated documents.


Volia! Your Merchant Company Account is verified!



If you have any questions, feel free to reach out to us via help@ourpass.co, Live Chat or directly via WhatsApp (+2348090565661).